Q: I matched with a Nigerian Princess on tinder and have changed my mind about coming speed dating, what is your refund policy?

A: As in a way the customers are the product, we can’t operate with a refund policy when people change their minds. However, if you are unable to attend for reasons such as having covid-19, you can use your payment as credit for other events. Send us a contact (see our footer for various options) if you see another event you’d like to attend. If the event is cancelled due to something like a global pandemic we will of course offer you a prompt refund.


Q: I have multiple tickets in my cart and need to remove some before the checkout process, help!

A: The cart is located in the top right hand corner of the screen (under the = menu on a phone). Click on that and then you can delete tickets in your cart.


Q: All of my friends are married and I don’t have anyone to come with! Do many people come by themselves?

A: This is a very frequently asked question (unlike some of the others 🙂 ). Yes we do have many people coming by themselves – our events are a great place to make mates as well as dates!

But we understand that it can be difficult turning up by yourself so sometimes we’ll have a pre-event meet and greet for people who come by themselves. Ask us if we can organise one for you if you’re coming by yourself and would like to make some friends first!


Q: I’m coming to one of your amazing speed dating events in Brisbane and am wondering what to wear?

A: Dress to impress – it’s not the door man’s judgement you need to worry about, it’s the person sitting opposite you.


Q: I was the high school prom queen and none of you speed dating customers look like Channing Tatum, can I get a refund?

A: Give people a chance! Matching someone isn’t an engagement – it simply allows you to continue your conversation past the six minutes. You aren’t even committed to a date once you match. And no.


Q: What is speed dating and how does it work?

A: Speed dating allows you to meet 10 or more people in a short amount of time. The host will time each date (~7 minutes) and ensure everyone moves on to the next person. Often you can get a feel for a person’s energy very quickly face to face, whereas it may be impossible after communicating online for weeks, if not months. At a speed dating event in Brisbane you’ll fill in a match card which you’ll hand in and the following day you’ll be informed of your matches and what their (chosen) contact details are. You can choose to match a person as ‘date’ or friend’ (or neither). If one person looking for love ticks date and one happy with a friendship ticks friend you will be matched as a friend. Therefore we request that you don’t ask people you are speed dating for their contact details as it is unnecessary and may put people ‘on the spot’ (feel free to do so at ‘singles events’ though where there is no organised matching process).


Q: When do receive our matches for speed dating?

A: We always send your matches in an email the next day. If you don’t receive it on the next day, feel free to message us why – some customers have been known to enter their email address incorrectly.


Q: That guy just looked at me weird, and now you’re giving him my number?

A: We only hand out contact details at speed dating when BOTH parties match with each other. So unless you matched with your date you have nothing to fear. If one party ticks ‘date’ and one ticks ‘friend’ you will be matched as a friend.